
A Qpost product · For every business
Smile
Customer intelligence.
Free forever.
Every customer experience has a story. Hear it with five simple faces — in your shop, after an online purchase, or following a professional service.
$0 forever · Not a trial · No password needed
Your free plan. Every day, for good.
Customer feedback, anywhere
Share your feedback link by email or on your website, or use a tablet and printable QR sign for in-person customers.
Nightly customer intelligence
An email report after closing brings the day’s ratings together. Included on Free, not a paid extra.
A clear picture of recent visits
Explore the last 30 days of results in your dashboard. Keep collecting feedback and receiving reports for free.
One free plan. Two ways to join.
Businesses & professionals
Shops, virtual businesses, consultants and independent professionals: your name, your email, your customer intelligence. No physical storefront or Google listing required.
Start my businessUPS Store owners
Use your store number and store email. Start on Free, then choose Print Partner if you want a public store profile and local printing referrals.
Start my UPS StoreOnly upgrade when you need more.
Smile Pro is $18/month per store for daytime alerts, customer emails, team insights, Ask AI and full history. UPS Stores can choose Print Partner at $49/month, including Pro and a public partner page.
Your sign is free to download. Need it printed? A partner UPS Store can help; printing is priced separately by the store.
Compare plans